Company culture improves thanks to remote working

Remote working during the COVID-19 pandemic has resulted in an improvement in company culture and happiness at work.

Ernst Young’s EY 2021 Work Reimagined Employee Survey has revealed a significant change in opinions of company culture.

The survey was one of the largest global surveys of its kind, and canvassed the views of more than 16,000 employees across 16 countries and multiple industries and job roles.

When it came to attitudes to existing work practices, employee respondents were broadly positive about the impact of remote working.

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Almost half (48%) say their organisational culture has changed and improved during the course of the COVID-19 pandemic, while only 31% believe it has worsened.

“Organisational culture has historically been built based on shared in-person experiences and it is fascinating to see that the new ways of working have improved such culture in the eyes of many employees,” said Roselyn Feinsod, Principal, People Advisory Services, Ernst & Young LLC.

“As we look toward the longer-term and organisations continue to transform their operations, employers will need to consistently re-assess conceptions of productivity and the impact on their cultures, ensuring their team’s approach is optimized for the in-person, hybrid and digital work experience.”

The survey also found that the prospect of increasingly widespread flexible working is leading to more demands for technology, both on-site and in the home office.

Sixty-four percent of respondents say they want better technology in the office via faster internet and videoconferencing.

Almost half (48%) say they want companies to upgrade at-home hardware including extra monitors and headsets, and almost the same proportion (47%) would like re-imbursement for high-speed internet and phone expenses.

However, despite the shift toward new ways of working and the rapid adoption of virtual meeting technology, 67% would like to travel for business moderately to extensively after the COVID-19 pandemic.

That is an increase from 49% in the previous survey, which was conducted in 2020.